CHIP

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Questions about Children’s Medicaid coverage

Q:
I have a question about my children’s Medicaid services. Who should I call?
A:
If your children have Medicaid, call your child’s STAR or STAR+PLUS medical or dental plan. There’s a list of the Medicaid health plans on the Questions about your benefits page of the HHSC website.
Q:
I have a question about my child’s Medicaid case. Who do I call?
A:
Call or visit your local HHSC benefits office. You can find the nearest one by calling 2-1-1 or search our locations online.
Q:
I received my son’s Medicaid ID card, but I don’t know which doctors I can take him to. How do I find a doctor that takes Medicaid?
A:
Search our providers. Enter your child’s Medicaid medical plan (if your child is enrolled in one) and your ZIP code or county to see a list of doctors in your area.You also can call your child's Medicaid medical plan. The name of the plan and its toll-free phone number are printed on your child's Your Texas Benefits Medicaid card.

CHIP Phone Number

cell phone

1-877-543-7669
Monday - Friday from 8 a.m. - 8 p.m., except federal holidays

CHIP Fax Number

fax machine

1-877-542-5951

 

CHIP Dental Hotline

cell phone

1-866-561-5892
Monday - Friday from 8 a.m. - 7 p.m., except federal holidays

Mailing address for applications/documents

addressed envelope

Texas Health and Human Services Commission
P.O. Box 14200
Midland, TX  79711-9901